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After-hours Contacting of Donor

January 1, 2002

Medical Review Officer

Verification Process

Is it appropriate for the MRO to attempt to contact the employee after normal office hours?

Answer
  • Yes. Copy 2 of the CCF contains spaces for the employee’s daytime and evening telephone numbers. We expect MROs or their staffs to attempt to contact the employee at the evening phone number if the employee is not available at the daytime number.
Question

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