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TPA As Intermediary
September 1, 2001
DER/Employer, Third-Party Administrator
General Requirements, Records Maintanence
How should the employer’s decision to have a C/TPA act as intermediary in the handling of drug test results be documented?
Answer
- When an employer chooses to use the C/TPA as the intermediary in the transmission of the MRO’s verified drug test results, this decision should be communicated from the employer to the MRO and the C/TPA.
- We advise the MRO to obtain some documentation of the employer’s decision prior to sending results through the C/TPA.
- Documentation could be in the form of a letter, an email, or record of a telephone conversation with the employer.
- DOT also recommends that MROs maintain listings of the names, addresses, and phone numbers of C/TPA points of contact.
Question
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